FAQ

What payment methods are accepted?

We accept various payment methods for preorders, including credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Simply choose your preferred payment option during the checkout process and complete the necessary steps to finalize your preorder.

Can I return or exchange my order?

Yes, we accept returns and exchanges according to our returns policy. If you are not satisfied with your purchase or received the wrong size or color, please contact our customer service within 14 days of receipt of the order to start the return process. Please see our return policy on our website for more information.

How can I track my order?

Once your order has shipped you will receive a confirmation email with a tracking number. You can use this number to track the current status of your delivery. Just visit our website and go to the "Order Tracking" page. Enter your tracking number there to see the progress of your delivery.